Withdrawal Limits & Processing Times
Before you request your first x9777 withdraw, check the table below. These limits apply to all payment methods unless stated otherwise.
| Parameter | Amount / Time | Notes |
|---|---|---|
| Minimum Withdrawal | ৳1,500 | Per transaction |
| Maximum Daily Withdrawal | ৳1,30,000 | Bronze tier limit — higher for Silver, Gold & Platinum |
| Standard Processing Time | 7 minutes | After approval; first-time withdrawal may take up to 1 hour |
| First Withdrawal | Up to 1 hour | KYC review must be complete before funds are released |
VIP players get higher limits. Gold members can withdraw up to ৳3,00,000 per day and Platinum members up to ৳4,60,000. See the x9777 Bonus & VIP page for full tier details.
How to Submit an x9777 Withdraw Request
The withdrawal form takes under two minutes to fill in. Follow these steps exactly to avoid any hold on your payment.
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1
Log In to Your Account
Go to x9777 Login and enter your phone number and password. If you use the app, open it and tap the profile icon at the top right.
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2
Open the Cashier & Choose "Withdraw"
Go to Cashier → Withdraw from the main menu. The page shows your available balance and any active wagering requirements on bonus funds.
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3
Select Your Payment Method
Choose bKash, Nagad, Rocket, Upay, or Bank Transfer. Enter the mobile wallet number or bank account that belongs to you — third-party accounts are not accepted.
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4
Enter the Amount & Confirm
Type in the amount (minimum ৳1,500). Double-check the account number. Tap Confirm Withdrawal. You will get an on-screen confirmation reference number.
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5
Wait for Funds to Arrive
Most transfers complete in 7 minutes. If KYC is pending or it is your first withdrawal, allow up to 1 hour. Check your bKash or Nagad app for the credit notification.
KYC Verification: Why It Matters
x9777 requires Know Your Customer (KYC) verification before releasing your first withdrawal. This is a standard requirement for licensed online platforms operating in Bangladesh — it protects both you and the site from fraud and identity theft.
KYC is a one-time process. Once your documents are approved, all future withdrawals proceed at the normal 7-minute speed without additional checks. The review team works around the clock and typically completes verification within 6 hours of submission.
Start early. Submit your KYC documents as soon as you create your account — before you even make a deposit. That way there is no waiting when you are ready to withdraw.
Accepted KYC Documents
x9777 accepts three types of government-issued ID. Submit any one of the following:
National ID Card (NID)
Bangladesh National ID — the most common option. Upload a clear photo of both the front and back sides. The name on your NID must match your x9777 account registration name.
Passport
Upload the photo page and the page showing your personal details. The document must be valid (not expired) at the time of submission.
Driving Licence
Bangladesh Driving Licence issued by BRTA. Upload front and back. Make sure the licence number and photo are clearly visible and not obscured by glare or shadow.
Step-by-Step KYC Upload Process
Submitting your documents takes about 3 minutes. Have your ID ready before you start.
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1
Go to Account Settings
Log in, then navigate to My Account → Verification. The KYC status shows as "Pending" until you submit documents.
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2
Select Your Document Type
Choose National ID Card, Passport, or Driving Licence from the dropdown. The form adjusts to show the correct upload slots for that document type.
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3
Upload Your Photos
Tap each upload slot and choose the photo from your phone gallery or camera. For NID and Driving Licence, upload both front and back. JPEG or PNG files up to 5 MB each are accepted.
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4
Submit and Wait for Review
Tap Submit for Review. The x9777 compliance team will check your documents within 6 hours. You will receive an email and in-app notification when verification is complete.
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5
Withdraw Once Approved
After approval your status changes to "Verified" and all withdrawal limits unlock. Your first withdrawal will then process within 1 hour; subsequent ones take 7 minutes.
Photo & File Requirements
Blurry or cropped photos are the main reason KYC gets rejected. Follow these rules and your submission should pass on the first attempt.
- Take the photo in natural daylight or bright indoor light — avoid flash directly on the document as it creates glare.
- Place the document on a plain, dark surface so the edges are clearly visible.
- All four corners of the ID must be inside the frame — do not crop any part of the document.
- The name, date of birth, ID number and photo on the document must be sharp and readable.
- Accepted file formats: JPG, PNG. Maximum size: 5 MB per image.
- Do not edit, filter, or alter the image in any way. Submit the original photo.
- Selfie with ID ("liveness check"): if prompted, hold the document next to your face. Ensure your face and the ID are both in focus.
Quick tip: Use your phone's document scanner mode if available. Apps like Google PhotoScan or the native iOS document scan flatten the image and reduce shadow automatically.
Payment Methods for Withdrawal
x9777 supports five withdrawal channels. Mobile wallets (bKash, Nagad, Rocket, Upay) are fastest. Bank Transfer takes slightly longer depending on your bank's clearing schedule.
- bKash
- Nagad
- Rocket
- Upay
- Bank Transfer
Why Withdrawals Get Rejected — and What to Do
Most failed withdrawals are caused by one of the issues in the table below. Read the fix column before contacting support — it saves time for everyone.
| Reason | What Happened | Fix |
|---|---|---|
| KYC Not Verified | Your documents have not been approved yet. | Submit or resubmit KYC via My Account → Verification. Wait up to 6 hours for review. |
| Wagering Not Complete | Bonus funds are still subject to 24× wagering. Only real-money balance is withdrawable. | Check your bonus progress bar in Cashier. Continue playing to meet the requirement, or forfeit the bonus to withdraw the deposit amount. |
| Wrong Account Number | The bKash or Nagad number entered does not match your registered mobile number. | Update your payment details in Account Settings. The number must be registered in your own name. |
| Below Minimum Amount | Requested amount is under ৳1,500. | Add more winnings or accumulate funds until balance is at least ৳1,500. |
| Daily Limit Reached | You have already withdrawn ৳1,30,000 today (Bronze limit). | Wait until midnight (Bangladesh Standard Time) for the daily limit to reset, or upgrade your VIP tier. |
| Third-Party Account | The wallet or bank account name does not match your x9777 account name. | Withdraw only to accounts registered in your own name. Contact support to update payment details. |
Still stuck? If your withdrawal has been pending for more than 1 hour after KYC approval, open Live Chat in the app or on the site. Have your reference number ready. The support team operates 24/7 and can usually trace the payment within minutes.
How x9777 Protects Your Data
Your KYC documents and personal information are handled under strict data protection rules. Here is what x9777 does:
- Encrypted storage: All documents are stored with AES-256 encryption. Only the compliance team has access, and access is logged.
- No third-party sharing: Your ID and payment details are never sold or shared with marketing partners. They are used only for identity verification and fraud prevention.
- Secure transmission: All data between your device and x9777 servers travels over TLS 1.3 encrypted connections (HTTPS). The padlock icon in your browser confirms this.
- Retention policy: x9777 keeps your KYC records for the period required by applicable regulations. You may request data deletion by emailing [email protected] once your account is closed.
- Right to access: You can request a copy of the personal data x9777 holds about you at any time by contacting support.
Read the full Privacy Policy for detailed information on data handling practices.
Your x9777 Withdrawal Questions, Answered
How long does the first x9777 withdraw take?
Your first withdrawal takes up to 1 hour. This includes a quick KYC check even if your documents were already approved. After the first successful withdrawal all future transactions take 7 minutes.
What is the minimum amount I can withdraw from x9777?
The minimum withdrawal is ৳1,500. There is no maximum per transaction but a daily cap of ৳1,30,000 applies to Bronze tier accounts. Higher VIP tiers have larger daily limits.
Can I withdraw to a bKash number that is not in my name?
No. The bKash, Nagad, Rocket, or Upay number must be registered in your own name and match your x9777 account details. Withdrawals to third-party accounts are blocked and may trigger a security review.
My KYC was rejected. What do I do next?
Check the rejection reason in My Account → Verification. Common reasons include blurry images, cropped documents, or mismatched names. Retake the photos following the requirements in this guide and resubmit. The team will review the new submission within 6 hours.
Do I need to complete KYC again after updating my payment method?
No. KYC is a one-time verification tied to your account identity, not to individual payment methods. However, if you add a new bank account or wallet, x9777 may ask you to confirm ownership with a small test transaction.
Can I withdraw bonus winnings immediately after a deposit?
Not directly. Bonus funds carry a 24× wagering requirement. You need to wager the bonus amount 24 times before those winnings become withdrawable. Your deposit amount (minus any wagered portion) is usually withdrawable without restriction. Check your Cashier for the exact breakdown.
What happens if my bKash account reaches its daily limit?
bKash mobile wallets have their own daily receiving limits set by bKash. If the transfer fails because of a wallet-side limit, x9777 will notify you and return the funds to your site balance. You can then try Bank Transfer or another method instead.
How do I increase my daily withdrawal limit on x9777?
Daily limits increase automatically as you move up VIP tiers: Silver gives ৳2,00,000, Gold gives ৳3,00,000, and Platinum gives ৳4,60,000 per day. See the x9777 Bonus & VIP page for monthly turnover requirements.